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MAS Blog To Push Sales

PETALING JAYA: Malaysia Airlines customers now have a new outlet to reach the airlines – through an employee advocates’ blog. According to MAS managing director Datuk Seri Idris Jala, the blog (malaysiaairlinesblog.com) was aimed at providing customers with a better understanding of the organisation’s changing work culture. “Employees can now communicate with customers directly and vice-versa, without [...]